The ITIL Service strategy is the first stage in the service lifecycle. It paves the way for the following four. This stage contains the guidelines for organizations to set out a solid ...
The Knowledge Management practice is at the core of ITIL 4 processes; and...
Discover the guiding principles of ITIL 4, with a focus on the co-creating...
It is worth acknowledging the recent updates to ITIL's certification...
In today's fast-paced world of enterprise technology, the Change Advisory...
InvGate was back at the Pink Conference in Las Vegas, Nevada, for its 26th...
There is certainly a debate about ITIL 3 vs. ITIL 4. You have ITIL 3,...
The Change Advisory Board (CAB) can be one of the most important and...
ITIL 4 value streams have become a hot new topic for ITSM teams all over...
Despite adopting frameworks like ITIL or DevOps as if they are the shiny...
