Sabrina Pagnotta on September 12, 2019
As you might know, we’ve recently launched a major release for InvGate Service Desk 6.0, featuring a whole new UI for improved organization and tracking of help desk activities. But the ball keeps rolling and we continue to develop new improvements.
InvGate on July 17, 2015
Is Count Von Emailticketov draining the value from your Service Desk? Drive him out with these 7 Simple Steps to User Self Service.
InvGate on January 22, 2015
So what's the difference?
InvGate on March 23, 2012
At some point in time, we’ve all no doubt heard our colleagues call it the “Helpless Desk” but why was, or sadly, “is” it perceived that way? A big reason is because most are used exclusively in a ...
InvGate on November 11, 2011
Keeping an enterprise operating smoothly requires the right people, the right strategies and well managed information technology. Because IT embraces a world of functions; as such, deploying IT ...
InvGate on October 26, 2011
In an IT business age characterized by countless and recurring infrastructure problems, keeping IT assets well maintained is a task that needs to be seriously undertaken by organizations. To meet ...
InvGate on October 5, 2011
In an era of more complex technologies and changing customer demands, it has become imperative for businesses to resort to an IT management solution that can ease their business processes while ...
InvGate on September 30, 2011
The present era characterized by complexity in technology advancements makes it imperative for IT companies to be a step ahead of their customers and end-users when it comes to attending to and ...
InvGate on September 22, 2011
Today's technology affords vigorous possibilities. The power of the Internet has permeated the business arena and has opened up opportunities for enterprises worldwide. In order for large ...
InvGate on September 7, 2011
Placing customers at the heart of any business is a governing formula for the ultimate success of enterprises spanning all industries. Given the rise of social media that is allowing people to talk ...