Sophie Danby - December 11, 2023 - 17 min read
Your IT Asset Management (ITAM) practice is not immune from the current corporate focus on IT optimization, that includes both asset utilization and ITAM operations. This, along with ...
Brenda Gratas - October 13, 2023 - 7 min read
Emotional intelligence in leadership goes beyond being "nice" or...
Kimberly Yánez - August 17, 2023 - 7 min read
Experience Management strategy is a powerful approach that can drive...
Kimberly Yánez - June 2, 2023 - 9 min read
The key to organizational success in the modern era: Experience...
Kimberly Yánez - May 12, 2023 - 7 min read
The intersection of IT and CX (Customer Experience) is about the value of...
Kimberly Yánez - March 6, 2023 - 12 min read
Employee experience strategy is designing and implementing an integrated...
Kimberly Yánez - March 2, 2023 - 8 min read
Gartner's research predicts that by 2025, half of IT organizations will...
Kimberly Yánez - February 21, 2023 - 14 min read
When we talk about Experience Management, we mean using data collected...
Sophie Danby - February 15, 2023 - 7 min read
Are you wondering whether to include IT support in your business? Then...
Celeste Mottesi - February 8, 2023 - 7 min read
Everyone in the digital and tech space is hysterical about ChatGPT. It has...