Let’s talk about an old-school ITILfavorite: Service Asset and Configuration Management, or as the cool kids called it back in the day, SACM. Sure, it’s a term from the now-outdated ITIL v3 ...
There are plenty of reasons why it’s a smart move to have a cloud CMDB...
ITIL CMDB is a term you're likely to hear more than once if you're...
Configuration Management (CM) is one of those terms that means different...
Configuration Items or CIs are the building blocks that make up business...
Two of the most important IT Service Management (ITSM) practices in...
In an industry already loaded with jargon, it's easy to feel overwhelmed....
