ITIL CMDB is a term you're likely to hear more than once if you're involved in the world of IT Asset Management (ITAM). Although its implementation promises great benefits, industry ...
It may sound obvious, but having a Configuration Management Database...
Configuration Management (CM) is one of those terms that means different...
Configuration Items or CIs are the building blocks that make up business...
Two of the most important IT Service Management (ITSM) practices in...
In an industry already loaded with jargon, it's easy to feel overwhelmed....