Everest Group, an independent research and advisory firm, has named InvGate a Major Contender in two separate 2026 PEAK Matrix® Assessments. InvGate Service Management was evaluated in the IT Service Management (ITSM) Platforms PEAK Matrix® Assessment 2026, and InvGate Asset Management was evaluated in the IT Asset Management (ITAM) Platform PEAK Matrix® Assessment 2026. Together, the two reports cover 16 ITSM providers and 10 ITAM providers.
Buyers rarely get an independent read on Service Management and Asset Management from the same research firm at the same time, which matters for IT leaders who run both functions under one roof and have to justify the investment with more than a vendor pitch. The recognition lands weeks after Gartner named InvGate an Honorable Mention in its 2026 Magic Quadrant for ITSM Platforms, and follows earlier 2026 mentions from GigaOm, Research in Action, and SoftwareReviews.
How the Everest Group PEAK Matrix works
Everest Group is a global research and advisory firm that helps enterprise leaders make sourcing and technology decisions, covering markets from business process outsourcing to IT infrastructure, digital transformation, and enterprise software. Its client base includes Global 1000 organizations working through vendor selection and renewal decisions.
The PEAK Matrix® is the framework it uses to score technology providers on two axes: market impact, the impact a provider has created in the market, and vision and capability, its ability to deliver products successfully. Providers land in one of three bands, Leaders, Major Contenders, or Aspirants, based on Everest Group’s annual request for information process, direct interactions with providers, and reference checks with buyers.
What Major Contender means on both matrices
Major Contender is the middle band, sitting above Aspirants and below Leaders. It reflects proven capability and consistent market impact without yet reaching the top tier. In the ITSM Platforms assessment, InvGate lands in that band together with providers such as ManageEngine, Ivanti, Resolve, and Xurrent, positioned above the Aspirants threshold that includes Leena AI, Avaamo, and USU Software.
The IT Asset Management assessment tells a similar story. InvGate is grouped with Lansweeper, Freshworks, Oomnitza, and BMC Helix as a Major Contender, ahead of Aspirants ManageEngine and OneReach.ai. Few vendors get evaluated on both matrices in the same cycle, since ITSM and ITAM tend to draw from different provider pools. Landing in the same band on both is the more useful data point for a buyer than either result taken alone.
Why this recognition matters
IT and infrastructure leaders are often asked to defend budget for platforms treated as a cost center rather than a strategic investment. An assessment built on request for information submissions, provider interactions, and buyer reference checks carries more weight in that conversation than a vendor’s own marketing claims, since the scoring comes from a third party with no stake in the outcome.
InvGate builds both products to work together natively, so two independent assessments reaching a similar read, in markets Everest Group evaluates separately, adds confidence for teams evaluating one vendor for both functions instead of stitching together point solutions. It also fits a pattern building through 2026, with Gartner, GigaOm, Research in Action, and SoftwareReviews each recognizing InvGate this year.
InvGate Service Management and InvGate Asset Management
InvGate builds two separate products. InvGate Service Management is an IT Service Management platform that helps IT teams centralize incident, request, and change management, replacing scattered email threads and spreadsheets with one place to log, route, and resolve tickets. InvGate Asset Management is an IT Asset Management platform that helps IT teams track hardware, software, and cloud assets across their lifecycle, from procurement through disposal.
The two products are built to work together natively, so data about an asset flows straight into a related ticket without a separate integration project in between. That matters for teams that would otherwise maintain a connector between two different vendors just to see the full picture behind an incident.
Each product has its own set of features suited to its own job, but they share a few traits that shape how teams end up using them:
- No-code approach. Configure workflows, forms, and asset fields without writing code or waiting on a developer.
- Flexible deployment. Run either product in the cloud or on premises, with the same features either way.
- Ease of use. Teams get set up and adopt each tool quickly, without a dedicated administrator for either one.
- Public, clear pricing. Both products list their pricing openly, so teams do not need a sales call just to get a number.
- AI built-in features. AI capabilities come built into each product to help teams move faster, not sold as a separate add-on.
Start a free 30-day trial to try either product, or talk to Sales to see how InvGate Service Management and InvGate Asset Management work together.
The takeaway
Two Major Contender placements in the same year, across markets Everest Group scores independently, support the idea that InvGate holds up in service management and asset management at once. Neither result depends on the other, which makes the pair more useful to a buyer than either one alone.
Combined with this year’s recognitions from Gartner, GigaOm, Research in Action, and SoftwareReviews, it gives IT leaders comparing platforms a growing set of third-party references to check before taking a vendor’s word for it.
