Kimberly Yánez

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Maddie Blumenthal on the Subjectivity of Metrics to Measure Employee Experience

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Roy Atkinson Shares Everything About Personalized Customer Experience in Intersection with IT

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Mark Smalley Shares His Thoughts on High-Velocity IT for Experience Management

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Daniel Breston on Why Viewing Value Stream Mapping as a Leadership Tool

ITIL

How to Write a Good Knowledge Base Article? Marketers Share Tips to Create Effective Content

InvGate

InvGate was back at Service Management World 2022

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Tammy Ward and Niko Miller's Tips to Implement a People-first Culture in Your IT Teams

InvGate

Microsoft's Basic Authentication is Being Deprecated: Alternatives and Measures in InvGate's Products

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Brian Skramstad on Implementing Problem Management for Customer Satisfaction

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David Cannon on the Future of ITIL: Is the Framework Falling Behind?

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Danny Kateli's Tricks for Employee Retention in the IT Industry

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Robert Fedoruk's Top IT Resume Writing Tips to Take it to the Top of the Pile