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Jorge Farah

Jorge Farah is a skilled IT content creator and educator at InvGate, a leading provider of IT service management solutions. With a strong background in technology and a passion for education, Jorge is dedicated to creating high-quality content that helps IT professionals stay up-to-date with the latest trends and best practices in the industry. Jorge's expertise covers a wide range of topics, including IT service management, cybersecurity, cloud computing, and more. He is known for his ability to explain complex concepts in a clear and concise manner, making his content accessible and valuable to a wide range of audiences. In addition to creating content, Jorge is also an experienced educator, having developed and delivered training programs for both technical and non-technical audiences. His dedication to education and his passion for technology make him a valuable asset to the InvGate team.

AI in ITSM: 3 uses and how to unlock its potential

It seems like everywhere you look these days you find a thinkpiece to grimly warn us of the dangers of artificial intelligence. But if you talk to anybody with an interest in the way ...

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Suresh GP on Expanding the Value of IT Beyond Service Management

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What are OKRs? A Guide to Objectives & Key Results

Objectives and Key Results or OKRs are a popular goal management framework...

NJ Robinson on How to Manage the Three Types of Employees

What makes for a good leader? In the world of IT, there are several...

How Managers Can Speed Up Governance

For many managers, there are two questions on permanent loop within their...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper