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What Are the ITIL Change Categories?

ITIL is widely considered the gold standard when it comes to IT Service Management (ITSM) best practices and some of the most successful companies in the business have been using it and its ...

InvGate Workflows: Plan Tasks in One Step, Execute in Another

A new feature in InvGate Service Desk has been added to the workflow...

6 Tips on How to Run Your CAB Like A Boss

The change advisory board (CAB) can be one of the most important and...

Change Enablement in an ITIL 4 world

Change management is the IT service management (ITSM) capability that...

What to Do If You Have a Change Process Dodger (Part 2)

Welcome back! In the first part of this two-part blog series, we dealt...

What to Do If You Have a Change Process Dodger (Part 1)

Something that doesn’t get talked about as much as it should is how to...

What You Need to Know About ITIL 4’s Organizational Change Management Practice

Have you ever stopped to wonder why the very diligent implementation of...

Change Enablement and Release Management During the Post-COVID-19 Return to Offices

Much was written about the impact of the COVID-19 crisis on IT service...

10 Habits That Will Improve Your ITIL 4 Change Enablement Practice

Change enablement (or change management if you’re using ITIL v3 best...

Change Advisory Board: 10 Tips for success

Change advisory boards (CABs) exist to ensure that all business-affecting...
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