Recently, we discussed how change management became change enablement with a new version of ITIL, and what that meant for its application. But did you know that ITIL itself also went ...
Change is the only constant, particularly in a rapidly evolving industry...
The role of the IT service desk manager is not an easy job. It takes a lot...
Gamification has become a go-to tool to improve participation and...
Digital workplace solutions have played a huge role in streamlining the...
The COVID-19 pandemic has completely transformed all of our perceptions of...
Microsoft teams is one of the most popular communication tools used by...
HR professionals all over the world are constantly striving to improve...
