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An Introduction to Patch Management

Patch management is the process of acquiring and applying updates to software. This is an essential part of IT Asset Management. A patch manager controls the deployment of updates to operating systems and other applications on the network.

How to Become an IT Consultant

So you want to become an IT consultant? Or maybe you haven’t decided yet, but you’re kicking the tires on what consulting on information technology (IT) might look like as a full-time career?

How to Locate a Device Using a MAC Address

Every device on a network has a unique address called IP address, which helps identify the device and enables other devices to communicate with it. 

All About the SNMPwalk: What It Is, How to Run It

As we know, asset management is one of the crucial elements in IT service management. To deliver services consistently and ensure a high quality of services, it is important to keep the devices and ...

The Cost of Downtime: How Much Does an IT Outage Cost Your Business?

Life in the world of managed IT services is not without its pleasant surprises. Although we’re an industry of system builders dedicated to facilitating the smoothest of operations possible, downtime ...

How to Test for Packet Loss: A Complete Guide

Among all the inconveniences endemic to living in the 21st century, there are few as common as a faulty internet connection. Most everyone with internet access is familiar with the experience but ...

What is SCP Protocol? A Complete Guide

When transferring data between systems, it's extremely important to preserve integrity and confidentiality. There are protocols and procedures to do so. One of them is the Secure Copy Protocol (SCP); ...

What Are SSH Keys? An Introduction

SSH or Secure Shell is one of the oldest protocols used in networking for secure encrypted communication between two systems and to remotely manage servers and other systems. Ever since its ...

DevOps Explained

DevOps is not just one thing, but rather a set of tools and practices that, well, everyone is following, or should be. But, for all of its ever-increasing popularity, few can really explain what ...

Exploring the Main Components of an IT Infrastructure

As IT continues to evolve alongside both the physical and – now more common – digital workplace, so too does the infrastructure that sustains it. In recent years especially, we’ve seen a significant ...
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