Sabrina Pagnotta - September 26, 2018 - 3 min read
Having visibility into the work of the support team and how internal service orders are managed is one of the main purposes of a help desk. We all want to know who did what, at what time, ...
Liliana Gary - May 23, 2018 - 3 min read
At InvGate, securing customer data is, and always has been, a top...
Pablo Vergne - March 14, 2018 - 3 min read
On the surface, determining the status of your service desk historical...