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5 reasons why you should use Time Tracking

Having visibility into the work of the support team and how internal service orders are managed is one of the main purposes of a help desk. We all want to know who did what, at what time, ...

How InvGate Complies with GDPR (and How We Help You Comply too!)

At InvGate, securing customer data is, and always has been, a top...

Panning for Golden Insights from the Historical Backlog

On the surface, determining the status of your service desk historical...
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