In this post-COVID-19-crisis “new normal,” it might feel as though the whole world is gunning for digital transformation. But it’s not always the case for individuals, who may be loathe - ...
Even as we progress in what is now the “new normal,” the impact of the...
Incident management is one of the most visible aspects of IT operations....
We think we can all agree that it’s not easy delivering the best IT...
The COVID-19 crisis has been a big challenge for most organizations, with...
The COVID-19 crisis has brought new ways of working to many employees,...
Service desk technicians and IT departments across the globe are under an...
The COVID-19 crisis has changed the way that many employees work in a very...
IT service desks everywhere are under pressure. The COVID-19 crisis has...
With the ongoing pandemic of the coronavirus continuing across the globe,...
