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InvGate Blog

COVID stories: Apex America

Posted by InvGate on April 23, 2020 at 4:30 PM
In another of our COVID stories that look at how customers are using InvGate solutions to help with the many challenges thrown up by the global pandemic, Apex America shares its experiences of enrolling in the InvGate COVID-19 response program. If the program is new to you, please click through to read more about how InvGate has stepped up to help organizations – whether they’re customers or not, and no matter where they are in the world – to deal with the many challenges that the global pandemic has thrust upon them. 
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Topics: COVID-19

COVID-19 and ITSM: How to Run an IT Service Desk in a Crisis

Posted by InvGate on April 16, 2020 at 11:06 AM
Running an IT service desk can feel like an exercise in crisis management at the best of times. So, dealing with the day job plus a global pandemic is no one's idea of fun. But we are where we are. So, let’s have a look at our ten tips below to lift your IT service desk to the top of its game during these difficult times and to help your IT department to keep going until things start getting better.
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Topics: COVID-19

COVID stories: Bilbao Makers

Posted by InvGate on April 9, 2020 at 9:29 AM
Makers, assemble! Bilbao Makers supports a Spanish community of 3D printer owners in manufacturing PPE and respirator parts for pandemic response. We're happy to share that since we released our COVID-19 response program two weeks ago, over one hundred organizations have requested to take part in it. In the upcoming days or weeks (or months? It's hard to tell anymore...) we’ll be sharing some of their stories in our blog. We're starting today with Bilbao Makers, a community of 3D printer enthusiasts in Euskadi (Basque Country, Spain).
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Topics: COVID-19

We’re Offering Our Products for Free for Your COVID-19 Response Plan

Posted by InvGate on March 24, 2020 at 9:09 AM
Please find below a message from our CEO in light of the global COVID-19 pandemic. Dear friends, customers, readers, COVID-19 is having an unprecedented impact on people and organizations worldwide. It's hard to fully grasp the impact of this crisis at this point in time, but it seems safe to assume that it will go down in the history books as a major event – a moment when every single person in the world was impacted in some way. More than ever, this is a time for all of us to work together and support each other so that we can get through the challenges ahead.
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Topics: Service Desk, COVID-19

InvGate Service Desk COVID-19 Response Program

Posted by InvGate on March 24, 2020 at 9:09 AM
Note: This is part of a larger InvGate COVID-19 response program. You can read all about it in the announcement here. In particular, existing InvGate customers or organizations working directly on pandemic response for COVID-19 have more specific programs available.
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Topics: Service Desk, COVID-19

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