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InvGate Blog

Change Enablement and Release Management During the Post-COVID-19 Return to Offices

Posted by InvGate on August 6, 2020 at 4:44 PM
Much was written about the impact of the COVID-19 crisis on IT service management (ITSM) and IT support, and rightly so. Now, as we return to some semblance of normality - what many are calling the “new normal” - there’s still a need to consider what else either has or will need to change to reflect new ways of working and new expectations of IT organizations and the technology-enabled services they provide.
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Topics: change management, Change Enablement

10 Habits That Will Improve Your ITIL 4 Change Enablement Practice

Posted by InvGate on March 4, 2020 at 4:12 PM
Change enablement (or change management if you’re using ITIL v3 best practice) is the ITIL 4 management practice that introduces changes into the live environment in an orderly and safe way. Successfully balancing value and risk. Used effectively, change enablement can facilitate everything from essential maintenance to full-on transformation projects. To help, here are ten tips for running your organization’s change enablement practice like the IT service management (ITSM) pro you are. 
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Topics: change management, Change Enablement

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