InvGate Service Desk Renews PinkVERIFY™ ITIL 4® Certification

InvGate November 8, 2022
- 4 min read

InvGate Service Desk 7, the latest version of our ITSM solution, has recently renewed its PinkVERIFY™ ITIL 4® assessment and remains one of the only 17 applications in the market to meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.

InvGate Service Desk first received the certification in 2021, and is currently certified in the following process areas:

PinkVERIFY is the industry's recognized IT Service Management tool certification, helping IT practitioners align with ITIL processes. After thorough testing of the tool's ITIL compatibility, an accredited Pink Elephant IT Management Consultant granted InvGate Service Desk 7 the ITIL 4 certification across the 7 core ITIL 4 practices detailed above.



"To our customers, ITIL 4 PinkVERIFY means they can implement our solutions in just a few weeks, knowing that we design our solutions to support good practices.

Being one of only 17 verified solutions demonstrates our commitment to solving IT and Service Management issues with pre-built processes and solutions."

Pablo Vergne
Director of Product Management at InvGate


The ITIL framework is designed to offer practical guidance to any organization looking to apply a best practice approach to their ITSM capabilities. ITIL 4 in particular recognizes the increased focus on digital transformation and user experience.

In this sense, InvGate Service Desk 7 is uniquely aligned with the ITIL 4 mission statement, with a focus on user autonomy, self-resolution, accessibility, ease of use, and digital transformation.



You can find more information on the verified practices here. And if you want to see InvGate Service Desk in action, you can either request a 30-day free trial or schedule a call with our team so they can walk you through all the verified process areas!

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