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Matt Beran

Matt Beran is Senior Product Specialist at InvGate, as well as the company's Ticket Volume podcast host. He has over 20 years of experience in Service Management and Customer Service. From the Service Desk to Business Process Consulting and into Service Design, he served in multiple roles. Known for challenging industry norms, practical advice, and unique approaches to Service Management, Matt has been featured on the Enterprise Digital Podcast and Co-Hosted ITSM Weekly: The Podcast.
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Log4j: Two Tricks to Make Your Next Vulnerability Less Chaotic

Tl;dr: Log4j is a mess, if you’re chasing down the applications, services and servers that use Java; consider the suggestions below to make zero day patching easier.

The WSJ Says "It's Time to Get Rid of the IT Department." This is Why They're Wrong.

Last week, the Wall Street Journal published an article titled It’s Time...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper