Pablo Sencio - December 4, 2023 - 2 min read
In IT ,one key metric stands out for its importance in assessing operational efficiency: MTTR. But what exactly is MTTR, and why is it crucial in the IT landscape? In short, it stands for ...
Pablo Sencio - December 3, 2023 - 2 min read
Mean time to respond (MTTR) stands as a critical Key Performance Indicator...
Pablo Sencio - December 3, 2023 - 2 min read
Understanding and optimizing Key Performance Indicators (KPIs) is...
Pablo Sencio - December 3, 2023 - 2 min read
Mean Time to Recovery (MTTR) stands as a pivotal Key Performance Indicator...
Pablo Sencio - December 3, 2023 - 2 min read
In today's fast-paced world of information technologies, efficiency is...
Pablo Sencio - December 3, 2023 - 2 min read
In the realm of IT Service Management (ITSM), customer satisfaction score...
Pablo Sencio - December 3, 2023 - 2 min read
In Information Technologies, businesses are constantly seeking ways to...
Pablo Sencio - December 3, 2023 - 2 min read
Incident Management stands as a critical pillar for ensuring seamless...
Pablo Sencio - December 3, 2023 - 2 min read
Metrics play a pivotal role in assessing performance, identifying areas...
Pablo Sencio - December 3, 2023 - 2 min read
One key metric that plays a pivotal role in the IT domain is MTBF (Mean...