Steve Manjaly
Steve is a tech writer with an unhealthy obsession with smart gadgets. He loves tech and loves writing about it. Trained as a biotechnology engineer, he is into UI/UX design, product development, and IoT. During his free time, he enjoys a good game of ping pong.
Steve Manjaly - Março 12, 2024 - 12 min de leitura
Acordos de nível de serviço (SLAs) são uma parte crucial do gerenciamento de nível de serviço e, portanto, um dos principais componentes do Gerenciamento de Serviços de IT. Eles são a base ...