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Marina Lammertyn

Marina is a multimedia journalist with a BA degree in Communications. She's currently an IT Content Writer at InvGate. Before that, she worked at Reuters News Agency and CoinDesk, and has authored enterprise stories featured in local and international media such as The New York Times. Marina has also written and hosted tech-themed podcasts featured on Spotify and Apple Podcasts, among other platforms.
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Marina Lammertyn - December 20, 2023 - 8 min read

The future of ESM and ITSM according to Forrester

A new year is right around the corner and it’s a great time to look back into what Enterprise Service Management (ESM) and IT Service Management (ITSM) achieved in 2023 and what’s coming ...
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