InvGate Blog

IT asset management (ITAM) is the capability, or set of processes, that can really help your organization to get a better handle on what IT assets have been installed in, or are used by, your business. Done well it can save you money, decrease request fulfillment times, drive efficiency, and mitigate risk. It can also be the difference between meeting your legal and regulatory requirements and audit failures, fines, and all manner of bad stuff that non-compliance brings with it. However, sometimes getting a handle on the possibilities, and needs, of ITAM can seem daunting. So, here are five quick tips for getting started – it’s time to get your ITAM on.  

It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing system, a knowledge base for self-service, chatbots, customer satisfaction measurements, and all other sorts of solutions. But, have you also considered adding IT assets to the equation?