InvGate is attending and sponsoring the Service Management World conference and expo, taking place from November 17 to 21 at Disney’s Coronado Springs Resort in Orlando, Florida.
It’s one of the highlights of our year — a perfect moment to connect with Service Management professionals and exchange ideas about where the industry is heading.
We’ll be at booth 102, where you can stop by to meet our experts in person, explore the latest updates across InvGate’s product suite, learn more about our Service and Asset Management solutions, and chat about how we’re helping organizations improve their IT operations.
Our team at the event
The InvGate team representing us in Orlando includes:
- Kristan Hansen, VP of Sales & Alliances, North America.
- Shiraz Hemani, Director of Sales, North America.
- Matt Beran, Sr. Product Marketing Specialist.
- Anthony Dye, Sales & Implementation Engineer, North America.
- Hector Gómez, Product Marketing Manager.
They’re ready to meet you, share insights about InvGate Service Management and Asset Management, and discuss how organizations can enhance their IT operations through smarter tools and better visibility.
Our participation in the conference
This year, Matt Beran, our Senior Product Marketing Specialist and host of Ticket Volume, is part of one of the featured panels at the event:
The panel brings together industry experts to discuss the evolving role of artificial intelligence in IT services, improving efficiency, enabling intelligent assistants, and helping teams deliver faster and more personalized service.
Panelists will share how they’re applying AI in their day-to-day work, discuss practical use cases, and offer tips for introducing these tools into IT service teams and workloads.
About Service Management World 2025
Organized by HDI, Service Management World is one of the leading events for Service Management leaders and practitioners. The conference and expo are dedicated to helping professionals manage customer and business expectations, explore emerging technologies, and stay ahead of evolving best practices and frameworks.
The 2025 edition once again brings together hundreds of attendees, dozens of exhibitors, and insightful sessions that cover everything from AI and automation to leadership strategies and service design.
It’s the perfect opportunity to connect with peers, discover new tools, and gain practical insights that can help drive better outcomes across IT and business services.
