Stuart is an ITSM and security consultant who has worked with clients in many countries, helping them create business value for themselves and their customers. He was one of the Lead Architects for ITIL® 4, as well as the author of ITIL Service Transition, 2011 edition, and lead author of RESILIA™ Cyber Resilience best practice. He also works as a trainer and examiner, helping people to learn about IT service management, information security management, and related areas. Find me on: LinkedIn or Twitter