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Optimize ITSM and ESM processes.
Service ManagementOptimize ITSM and ESM processes.
Gain total network visibility & IT Asset control.
Asset Management Gain total network visibility & IT Asset control.
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Stephen Mann

Stephen Mann

Stephen Mann is an independent IT and IT service management content creator, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals. In his career, he’s held positions in IT research and analysis (at IT industry analyst firms Ovum and Forrester), IT service management consultancy, enterprise IT service desk and IT service management, IT asset management, innovation and creativity facilitation, project management, finance consultancy, internal audit, and most recently product marketing for a SaaS IT service management technology vendor.

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