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Stephen Mann

Stephen Mann is an independent IT and IT service management content creator, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals. In his career, he’s held positions in IT research and analysis (at IT industry analyst firms Ovum and Forrester), IT service management consultancy, enterprise IT service desk and IT service management, IT asset management, innovation and creativity facilitation, project management, finance consultancy, internal audit, and most recently product marketing for a SaaS IT service management technology vendor.

Stephen Mann - July 24, 2024 - 14 min read

ITIL Certification in 2025: Why, Which One, How and Its Costs

Ready to take your IT career to the next level? If you're looking to become a Master in IT Service Management (ITSM), ITIL Certifications are your golden ticket. In this guide, we'll dive ...