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Stephen Mann
Stephen Mann is an independent IT and IT service management content creator, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals. In his career, he’s held positions in IT research and analysis (at IT industry analyst firms Ovum and Forrester), IT service management consultancy, enterprise IT service desk and IT service management, IT asset management, innovation and creativity facilitation, project management, finance consultancy, internal audit, and most recently product marketing for a SaaS IT service management technology vendor.
Stephen Mann - Maio 20, 2024 - 13 min de leitura
Pronto para levar sua carreira em TI para o próximo nível? Se você deseja se tornar um mestre em Gerenciamento de Serviços de TI (ITSM), as certificações da ITIL são o seu bilhete de ouro. ...