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How to Start with ITAM – and Without an ITSM or ITAM Tool

When looking at blogs and articles that share IT asset management (ITAM) best practices and tips, they often assume that there’s an ITAM tool, or at least an IT service management (ITSM) tool, in place. However, as an ITSM tool and ITAM tool vendor, we know that this isn’t always the case. And in many ways, it can be hard to justify a new ITSM or ITAM tool when you don’t already have one – even ...

So Many IT Assets to Manage, So Little Time

Have you ever stopped to think about the breadth or scope of IT asset management (ITAM)? You might already know that it’s an IT management and IT service management (ITSM) capability that helps your ...

It’s Time to Get Your ITAM On – Here’s How

IT asset management (ITAM) is the capability, or set of processes, that can really help your organization to get a better handle on what IT assets have been installed in, or are used by, your ...

Feature Spotlight: InvGate Service Desk FileWave Integration

IT service management (ITSM) and  IT Asset Management (ITAM) can definitely deliver greater business value if they are brought together. At InvGate, we realized the power of this alliance a while ...