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InvGate Blog

3 InvGate Service Desk features you were probably waiting for

Posted by Sabrina Pagnotta on September 12, 2019 at 11:49 AM
As you might know, we’ve recently launched a major release for InvGate Service Desk 6.0, featuring a whole new UI for improved organization and tracking of help desk activities. But the ball keeps rolling and we continue to develop new improvements.
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Topics: help desk, Service Desk Software, service desk software features, Help Desk, InvGate Service Desk, Service Catalog

InvGate Service Desk 6.0: new UI, new way to work

Posted by Pablo Vergne on June 25, 2019 at 9:00 AM
We’re very happy to introduce InvGate Service Desk 6.0, a version that features a totally renewed interface to continue making your life at work easier (and more organized). The goal we set ourselves was to improve the experience of all those who use InvGate as their main work tool: Agents, Managers, and Administrators now have more visibility on pending tasks with the option  to operate them in a simplified way, all from the same screen. The star of this major redesign is the "My work" section, where the technical users spend most of their time organizing their day to day. Keep reading to learn about all the changes and improvements that this new interface brings.
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Topics: service desk, Service Desk Software, service desk software features, IT Service Desk, InvGate Service Desk

What’s new in InvGate Service Desk 5.6.12?

Posted by Sabrina Pagnotta on January 18, 2018 at 10:20 AM
We start off 2018 with new features to our products! In InvGate Service Desk 5.6.12 you'll enjoy improvements that optimize your IT service delivery and support. Today we want to take a deeper dive into this version and demonstrate how it will help you in your everyday work. Let’s take a look at what’s new!
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Topics: license management, service desk software features, approvals, workflows

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At InvGate our mission is to help our customers to help their customers, through capabilities designed to optimize IT service delivery and support.

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