The Service Desk and IT Service Management blog

Celeste Mottesi - April 9, 2024 - 3 min read

InvGate Insight, Included in Gartner’s Voice of the Customer For Software Asset Management Tools

Manuela Aggio - March 20, 2024 - 3 min read

Coming to enhance the tool's network scanning capabilities, we are ready...

Manuela Aggio - March 18, 2024 - 5 min read

As part of our ongoing efforts to further optimize our customers IT Asset...

Marina Lammertyn - March 14, 2024 - 13 min read

And just like that, the future has arrived: artificial intelligence...

Celeste Mottesi - March 11, 2024 - 7 min read

March brings some relevant news for our solutions. InvGate Service Desk...

Manuela Aggio - March 6, 2024 - 2 min read

It brings us great joy to announce that InvGate Service Desk has obtained...

Ariel Gesto - March 1, 2024 - 9 min read

Let's cut through the AI fantasy. You've read the headlines: artificial...

Celeste Mottesi - February 28, 2024 - 8 min read

The IT world has always evolved quickly, but the explosion of generative...

Celeste Mottesi - February 28, 2024 - 5 min read

An updated knowledge base is an essential part of an organization's...

Celeste Mottesi - February 28, 2024 - 3 min read

Some help desk tickets are solved in just one exchange. Others might need...

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