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InvGate Blog

How to Help Stressed IT Support Personnel

Posted by InvGate on May 28, 2020 at 4:57 PM
Service desk technicians and IT departments across the globe are under an unprecedented amount of strain due to the COVID-19 crisis. For instance, higher volumes of calls and longer days as a result, more demanding end users (who are unable to work at home because of technology issues), sick or absent colleagues making workloads harder to complete, and perhaps even homeworking themselves for the first time. All of which will undoubtedly harm their wellbeing and potentially even their mental health.   To help, with the potential issues here, this blog looks at ways to safeguard and better look after your IT support people. 
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Topics: COVID-19, mental health

Emotional Wellbeing During a Pandemic

Posted by InvGate on May 19, 2020 at 5:55 PM
With the ongoing pandemic of the coronavirus continuing across the globe, many restrictions have been imposed on society with the risk of infection increasing and spreading; and as such, the need for looking after our health and wellbeing is greater than ever before. To diminish the spread of COVID-19 many of us have been adapting to working from home for the first time, struggling to balance work and home life together. This sudden, and disruptive, change, brings with it a lot of emotional challenges – ones that impact our mental health and wellbeing, potentially without us even realizing. So what can we do to keep ourselves fit, happy, and healthy during this coronavirus epidemic? Here we take a look.
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Topics: COVID-19, mental health

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