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InvGate Blog

10 Tips for Getting Started with Kanban

Posted by InvGate on December 19, 2018 at 9:45 AM
Kanban has become a very popular work – or workflow – management tool, especially in the Lean, Agile, and DevOps worlds. It has also found its way into IT service management (ITSM) as a way of providing focus and insight into work jobs/tasks and flows. For example, in managing ticket queues, planned and unplanned tasks, or projects and improvement activities. As well as offering a visual overview of all of the work to hand, it also provides insight into the status of work items and offers motivation to people who can hopefully see their work progressing from left to right – from “to do” (or “to-be-started”) to “complete.” Plus, it allows management to better understand the relative workload levels, blockages, and the performance of both individuals and teams.
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Topics: ITSM, DevOps, Kanban, Agile, Lean

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