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InvGate Blog

Customer Service Management Best Practices

Posted by InvGate on September 7, 2011 at 1:26 PM
Placing customers at the heart of any business is a governing formula for the ultimate success of enterprises spanning all industries. Given the rise of social media that is allowing people to talk to at least 130 others at a time, it has become priority for all organizations to build lasting relationships with their customers. Moreover, with fierce competition giving customers more and more options, strategies for the improvement of customer service for bottom line profit have become invaluable.
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Topics: customer relations management, Customer Service Management, help desk, Helpdesk software, IT Management, IT Management Software, IT management solutions, Service Desk Software, service desk solutions

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