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Chesapeake Bay Academy is 'Head of the Class' with InvGate Service Desk

Chesapeake Bay Academy, a private nonprofit school for students with learning differences, needed to improve its IT support capabilities. The school was previously reliant on emails for the notification of IT issues and requests, day-to-day management of IT support operations, and reporting. The legacy system caused problems for both IT and its customers; a fit-for-purpose ticketing system was ...

What is the difference between a Help Desk and Service Desk?

   So what's the difference?