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What is the difference between a Help Desk and Service Desk?

  Are you considering purchasing some new software for IT support, and would like to understand the key differences between a Help Desk and Service Desk? As with many things in the world of IT, there are no specific rules that vendors must follow ...

Chesapeake Bay Academy is 'Head of the Class' with InvGate Service Desk

Chesapeake Bay Academy, a private nonprofit school for students with learning differences, needed to improve its IT support capabilities. The school was previously reliant on emails for the ...
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