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Feature Spotlight: InvGate Service Desk FileWave Integration

IT service management (ITSM) and  IT Asset Management (ITAM) can definitely deliver greater business value if they are brought together. At InvGate, we realized the power of this alliance a while ago, when we started offering integrations as a way to let our customers gain better insight into their processes. It all started with integrating our two flagship solutions, InvGate Service Desk and ...

How To Empower Your ITSM Dream Team - Part 3

Series Background

The Best of the Week in ITAM

 

Why Organizations Should Track IT Assets

The tracking of assets is acknowledged as integral to the process by which organizations manage their IT infrastructure. In the past, this strategy was geared toward reducing an enterprise’s total ...

IT Remote Desktop Solution and Its Advantages

Technology that allows people to sit in front of a computer and connect to a different unit somewhere else is fascinating. Referred to as remote desktop connection, this solution is as vital as any ...