The Best of the Week in ITSM | October 16, 2015

InvGate October 16, 2015
- 3 min read

It’s been a busy week here at InvGate!  On top of our normal day to day activities, we are preparing to host a panel discussion on building your ITSM Dream Team next Thursday.

We like to take a few minutes at the end of each week to highlight the interesting articles and influential people that have popped into our inboxes so here are a few recent finds in the #ITSM sphere that grabbed our attention.

Follow Our Panel

We’ve brought together a great panel of guests with expertise in ITSM, team building, and training.  Our discussion will focus on ways that new managers can build up their teams and keep them motivated.  

Here’s a snapshot of some recent social media activity from our panel members.  Make sure to follow them in advance of our live event:

“ITSM is all about balance. Think outcomes, not frameworks and methodologies."

via Doug Tedder

"The customer’s voice echoes forever…how well are you influencing what they say about you?"

via Simone Jo Moore

The Art of The Exit Interview – 4 Things You Need To Know

via Tyson Conrad

Wrapping Up The Week

We always like to wrap the week with some words of wisdom so here is one of my favorite quotes to help keep you on the path to success:

“The more that you read, the more things you will know.  The more that you learn, the more places you’ll go ”

– Dr. Seuss

Have a Great Weekend!


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