InvGate Blog

Have fun at work with Gamification

Posted by Sabrina Pagnotta on February 14, 2018

If I told you that solving requests in your help desk could be as fun as playing a video game, what would you say? With Service Desk Gamification having fun at work is possible!

Perhaps you’ve once felt that you’ve completed a really challenging task but no one noticed, or that your team should have been rewarded when they overcame tricky issues and achieved great results? Well, let me tell you: these thoughts disappear when Gamification is in place, because it taps into the human need and desire for personal recognition, status, and achievement – plus, it has the thrill of competition. 

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Topics: business solutions, customer satisfaction, customer service, Gamification, IT management tools, service management, InvGate Products