Persistent in keeping up with emerging and ever-volatile market trends, businesses these days are reliant on information technology. Evidently, IT has been considered as the backbone of many organizations. In this regard, enterprises cannot afford to be passive in ensuring that their IT infrastructure systems are running smoothly, efficiently and effectively. Gone are the days when businesses would remain in a quandary about whether or not strategic IT management matters and why they should invest in it.
Rapidly changing the way people do business, information technology is constantly innovating. The wide-ranging scope of IT has evolved from simple file management to encompass the supply chain, database technologies, customer relationship management, multimedia processing, enterprise resource and Web personalization facets of businesses. Breakthrough IT management software has streamlined otherwise daunting and time-consuming business-related tasks.