InvGate Blog

Service Desk Product News- November Edition

Posted by InvGate on November 13, 2015

It has been a HUGE last few months for the Service Desk team, with 4 major releases and the addition of more than 15 new feature improvements. 

Our focus has been on management of shifts, holidays and absences, expanded automation, improved user management and enhanced accessibility from mobile devices.

So what is included in these most recent releases?

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Topics: InvGate Products

All New Service Desk Custom Dashboards

Posted by InvGate on July 27, 2015

 

 
The latest release of Service Desk is here, and it's raised the bar for Real Time Business Analytics.
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Topics: InvGate Products

Service Desk v4.2 is out!

Posted by InvGate on August 12, 2013

We are proud to announce the immediate availability of InvGate Service Desk v4.2.0, packed with exciting new features to continue improving on the product, and satisfy all your request tracking and support needs. Read on for details on what's coming up on the new release.

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Topics: InvGate Products

Introducing InvGate Service Desk Business Analytics

Posted by InvGate on July 11, 2012

Any Service Desk worth its salt needs a custom reporting tool, and InvGate Service Desk is no exception. Some ITSM tools take the Mechanical Turk approach to custom reports, and give you a virtually infinite list of simple, predefined reports:

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Topics: InvGate Products