InvGate Blog

10 Tips for Migrating to the Cloud

Posted by InvGate on August 29, 2018 at 9:18 AM
The public cloud is nothing new, with Amazon Web Services (AWS) now over a decade old (and the original AWS platform over 15 years old). But for some organizations there’s still the need to take their first steps in moving some of their applications and workloads to the cloud, even if it’s not their first attempt to understand how public cloud services work and how best to exploit them. If your organization is looking to migrate some or all of its IT services to the public cloud, then this blog will help – offering up 10 tips that will help with migration.
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Topics: Cloud, on cloud

Chesapeake Bay Academy is 'Head of the Class' with Invgate Service Desk

Posted by Allison Sapiega on February 28, 2018 at 11:30 AM
Chesapeake Bay Academy, a private nonprofit school for students with learning differences, needed to improve its IT support capabilities. The school was previously reliant on emails for the notification of IT issues and requests, day-to-day management of IT support operations, and reporting. The legacy system caused problems for both IT and its customers; a fit-for-purpose ticketing system was needed. 
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Topics: business solutions, Choosing Software, Cloud, customer satisfaction, customer service, IT management tools, Service Desk Software, service management, Help Desk Software, Service Desk, InvGate Products, workflows

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