Stuart Rance
Stuart is an ITSM and security consultant who has worked with clients in many countries, helping them create business value for themselves and their customers. He was one of the Lead Architects for ITIL® 4, as well as the author of ITIL Service Transition, 2011 edition, and lead author of RESILIA™ Cyber Resilience best practice. He also works as a trainer and examiner, helping people to learn about IT service management, information security management, and related areas. Find me on: LinkedIn or Twitter
Stuart Rance - mayo 7, 2020 - 7 minutos de lectura
Antes de que se desatara la pandemia de COVID-19, muchos de nosotros podríamos haber sentido que entender la diferencia entre problemas simples, complicados y complejos podría ser ...
Stuart Rance - octubre 10, 2018 - 4 minutos de lectura
En mi último post de ITSM 101, describí cinco maneras en que las personas...
Stuart Rance - octubre 3, 2018 - 5 minutos de lectura
Si sigues Twitter y lees blogs sobre gestión de servicios de TI (ITSM),...
Stuart Rance - febrero 21, 2018 - 6 minutos de lectura
Sospecho que la mayoría de los lectores escucharon alguna vez sobre ITIL,...