InvGate Blog

Why Should Organizations Go For Optimized IT Management Solutions

Posted by InvGate on February 13, 2017

Smart entrepreneurship entails efficient management of an IT infrastructure – which encompasses a wide range of components. Periodic tracking and inspection of hardware and software assets enable organizations to periodically determine the status of their computer systems, and point out flaws that need to be addressed. In knowing the exact nature of the software-related problem, companies are able create a plan of action and deploy that plan to avoid the issues from turning into problems that require complex repair.

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Topics: IT Asset Management

Where is the ball?

Posted by InvGate on November 9, 2016

Identifying why a request was not resolved on time is always a difficult task. Whenever the SLAs are in red or our customer satisfaction ratings are low, a brave soul must search for the reason in comments, status changes, and the activity / audit history of the extensive request.

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Topics: Service Desk

Service Desk Product News- November Edition

Posted by InvGate on November 13, 2015

 

 
It has been a HUGE last few months for the Service Desk team, with 4 major releases and the addition of more than 15 new feature improvements. 
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Topics: InvGate Products

FUSION 15 - Our Best Of

Posted by InvGate on November 4, 2015

 

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Topics: IT General, IT Management

The Best of the Week in ITSM

Posted by InvGate on October 16, 2015

 

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Topics: Uncategorized

Putting The M In ITSM

Posted by InvGate on October 15, 2015

 

As we approach our live panel discussion next week, we are wrapping up our blog series on building your ITSM Dream Team.  If you haven’t had an opportunity to review the series yet, here’s a list of the posts in order so far.

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Topics: ITSM

The ITSM Team Of Tomorrow - Part 2

Posted by InvGate on October 13, 2015

 

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Topics: IT Management

A Sneak Peek Of Our Upcoming Webinar

Posted by InvGate on October 9, 2015

 

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Topics: Events

The ITSM Team of Tomorrow - Start Building it Today

Posted by InvGate on October 8, 2015

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Topics: IT Management

Your ITSM Dream Team: Fitting Everything Together

Posted by InvGate on October 5, 2015

 

Over the past few weeks, we’ve posted a number of articles in our series on Building Your ITSM Dream Team.  If you haven’t had a chance to read through them yet, here they are in order.

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Topics: ITSM

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At InvGate our mission is to help our customers to help their customers, through capabilities designed to optimize IT service delivery and support.

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